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Faq's

FAQ

Where are you located?

We are located in Indianapolis, Indiana.

Do you offer financing options?

Yes, we have some great financing options from our partner, Bread. Just choose the monthly payment option at checkout to get started.

Shipping questions

How much does the shipping cost?

Shipping in the Continental U.S. is free!

Where does it ship from?

Share details about your shipping policies, item returns, or customer service.

How long does it take to ship?

Share details about your shipping policies, item returns, or customer service.

Do you ship to Alaska?

We currently do not ship to Alaska but if you are really interested we can request for a custom freight quote.

Sauna Assembly

How do you assemble the sauna?

It is an easy assembly. Here is the link to our video gallery for a quick look.

Do you have certified contractors that do assembly?

Sorry, we currently do not have affiliate contractors, but assembly is very easy. It only takes a couple of people in a few hours. 

Does it come ready to use or need to put together?

The sauna comes in a crate. You'll need to assemble it but it is a very quick assembly.

Barrel Sauna

Can a barrel sauna be used indoors or outdoors?

Yes, it can. It is able to handle all outdoor weather. It is even blizzard ready!

Where are the saunas made?

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What is the lumber warranty on these saunas?

Share details about your shipping policies, item returns, or customer service.

How do you make steam?

The steam you make in either electric or wood burning comes from pouring water on the rocks, which is the same on either one.

Can I pour water on the rocks?

Yes, of course! While some gyms and health clubs may suggest that this is not recommended, it is the main purpose of having rocks in a traditional sauna.

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.

Use coupon code WELCOME10 for 10% off your first order.

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